Getting started
Our products are known for their high quality and unique designs. We offer excellent customer service before, during, and after purchase.
Our goal is to offer unique and authentic products to you, and a happy face when your products are delivered!
They are handmade and handcrafted in Leon, Mexico.
We work with three respected family shoemakers, and they all offer fair wages to their craftsmen team.
Yes! Hair-on hide products can last for many years with low maintenance. Plus, our hides are high quality and handpicked by the CEO.
Please visit this link for more information.
The first week and third week of each month. It depends on the season and the style.
Please consider to subscribe to our newsletter to be the first to know when a new batch is added to our website.
Price
Our pricing is shown in USD currency.
Stiefeld is located in Mexico and, according to legal regulations, we are required to include the applicable tax or IVA in the price.
We accept Sezzle, PayPal, Stripe, and Apple Pay.
- PayPal. You are able to pay with your account or as a guest. (Visa, Mastercard, American Express, Discover)
- Stripe. Only accepts Visa and Mastercard. We do not accept American Express through Stripe for the moment. Please pay with PayPal if you are trying to pay with American Express.
- Apple Pay. Be sure to open our website with Safari.
- Sezzle. Buy now, pay later.
Shipping
We offer worldwide shipping. If your country is not listed, please contact us and we will gladly review it.
Stiefeld is based in Mexico, and the shipping fees are over the rock. But do not worry!
We absorb between 25-30% of the shipping fee. You are the reason we are still here! So as long as we are able to help in some matter, we are happy to do it.
For example, the shipping fee for our Hair-on hide ankle boots is $47 USD. We charge $29.00 USD and we absorb the rest.
Free shipping within Mexico.
Free shipping over $350 in the USA and Canada.
Merchandise that is unworn and in the original packaging can be returned/exchanged within 14 days with the packing slip included with the product.
To learn more, please visit our Exchange Policy.
Sizing
Boots run on whole and half sizes and are true to size. Shoes and mules run on whole sizes for a more relaxed fit. We recommend to visit this link for more information.
Yes, we do. Please visit this link.
Yes! For men's boots, we use EE (extra wide) width.
For women's boots, we make two widths: B (standard width) and EE (Extra wide).
Please read the product description to see the width of the boot. For B width, we recommend sizing up to half size for wide feet or if you wear thick socks. This only applies to our Jolene and Savannah Boots.
We recommend to choose the larger one. Please visit this link for more information.