Last updated: July 3, 2025

PLEASE READ THE FOLLOWING TERMS AND POLICIES CAREFULLY. WHEN YOU USE OUR WEBSITE YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND POLICIES.

1. TERMS OF SERVICE

Welcome to stiefeld.com. Stiefeld provides website features and other products and services to you when you visit or shop at www.stiefeld.com ("Our Website" or "stiefeld.com"), or use Stiefeld products or services, or use software provided by Stiefeld in connection with any of the foregoing (collectively, "Stiefeld Digital Services"). Stiefeld provides the Stiefeld Digital Services subject to the following conditions ("Terms of Service").

Illegal or Abusive Usage is Strictly Prohibited: You must not abuse, harass, threaten, impersonate or intimidate other users of Our Website. You may not use the Stiefeld Digital Services for any illegal or unauthorized purpose. Users from jurisdictions other than the United States and its Territories additionally agree to comply with all local laws regarding online conduct and acceptable content. Should you be found to have engaged in illegal or abusive usage of Our Website, Stiefeld will suspend any account you may have with Stiefeld Digital Services or usage of Our Website as applicable.

Privacy: Please see our Privacy Policy, which also governs your use of Stiefeld Digital Services and Our Website.

Electronic Communication: When you visit Our Website or send e-mails to Stiefeld, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on Our Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Intellectual Property Rights: Our Website and its original content, features, and functionality are owned by Stiefeld and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

License to Access Our Website: Stiefeld grants you a limited license to access and make personal use of Our Website unless otherwise provided in these Terms of Service. You shall not download, other than page caching, or modify Our Website or any content included on Our Website, or any portion of it, except with Stiefeld prior express written consent, and except you may download order confirmations and other documents generated in connection with your shopping from Our Website. In particular, this license does not include any right for resale, lease, rent, or other commercial use of Our Website or its contents other than for the purpose of your permitted shopping and your related activities on Our Website. You shall not collect and/or assemble any product listings, descriptions, product images, or prices through data mining, robots, or similar data gathering and extraction tools. You are granted a limited, revocable, and nonexclusive license to create a hyperlink to the home page of stiefeld.com so long as the link or the website where such link is displayed or otherwise is available does not portray Stiefeld or its products or services in a false, misleading, derogatory, or otherwise offensive light. You may not use the Stiefeld Trademarks or Creative Content as part of the link without Stiefeld’s prior express written permission. Any unauthorized use terminates the permission or licenses granted.

Your account: If you use Our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. If you are under the age of 18, you may use Stiefeld Digital Services only with the involvement of a parent or guardian. Stiefeld reserves the right to refuse service, terminate accounts, remove, add or edit content, or cancel orders in its sole discretion.

Reviews, Comments, and other User Content: If at any time, Stiefeld offers features as part of stiefeld.com and/or Stiefeld Digital Services that allow visitors and/or users to post reviews, comments, photos, and other content, and/or to submit suggestions, ideas, questions, or other information ("User Content"), said visitors/users may do so as long as the User Content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or mislead as to the origin of the User Content. Stiefeld reserves the right to monitor, remove, add to or modify User Content and user activity, but does not and is not obligated to regularly review or monitor User Content and user activity.

You grant to Stiefeld a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, display, publish, distribute, translate, and create derivative works from the User Content throughout the world in any media now known or conceived in the future. You grant Stiefeld and sub-licensees the right to use the name that you submit in connection with the User Content. You represent and warrant that you own or otherwise control all of the rights to the User Content, or that you are otherwise authorized to grant the rights set forth in this paragraph; that the User Content is accurate; and that use of the User Content does not violate these Terms of Service or third party rights.

Indemnification; Claims against other Users: You agree that in the event you have any right, claim or action against users of Our Website arising out of that user's use of Our Website, including such User's User Content, then you will pursue such right, claim or action independently, and without recourse to us. Stiefeld takes no responsibility and assumes no liability for any content posted by you or any third party. You agree to indemnify and hold harmless Stiefeld against any claims, actions, and damages arising out of your unlawful behavior in relation to Our Website or your breach of these Terms of Service.

Links to Third Party Websites: Our Website may contain links to websites which are owned or controlled by third parties ("Third Party Sites"). Stiefeld does not control and shall not be responsible for the Third Party Websites and content on such Third Party Websites, or for products and services offered on such Third Party Websites. Further, the content of Third Party Websites may be governed by separate terms of service or policies, the contents of which Stiefeld recommends you to review.

Product Descriptions: Stiefeld attempts to be as accurate as possible. However, Stiefeld does not warrant that product descriptions or other content is accurate, complete, reliable, current or error-free, or that products are available.

Pricing: Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Stiefeld is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. All prices in our website are in United States Dollar (USD) currency.

Returns: Please see our Returns & Exchange Policy.

Disclaimer of Warranties and Limitation of Liability

The site, including all Content, software, functions, materials and information made available on or accessed through our website, is provided on an "as is" "as available" basis without representations or warranties of any kind whatsoever express or implied, including without limitation, non-infringement, merchantability or fitness for a particular purpose. Neither Stiefeld nor its content providers warrant that the functions, features or content contained in the site will be uninterrupted or error free, that defects will be corrected, or that any other site or the server that makes it available is free of viruses or other harmful components; nor do they make any warranty or representation as to the accuracy or reliability of the site, the content thereof, the materials, information and functions made accessible by the software used on or accessed through the site, any products or services or hypertext links to third parties or for any breach of security associated with the transmission of sensitive information through the site or any linked site. Stiefeld make no warranties and shall not be liable for the use of the site, including without limitation, the content and any errors contained therein under any direct or indirect circumstances, including but not limited to Stiefeld negligence. If you are dissatisfied with the site or any materials on the site, your sole remedy is to discontinue using the site.

Under no circumstances shall Stiefeld or content providers be liable for any special, incidental or consequential damages that are directly or indirectly related to the use of, or the inability to use, the content, materials and functions in the site, including without limitation loss of revenue or anticipated profits or lost business, even if such entities or an authorized representative thereof have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall the total liability of Stiefeld to you for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from these terms or your use of the site exceed, in the aggregate, $100.

Modifications and Amendments: Stiefeld reserves the right, at its sole discretion, to change, modify, and/or remove any portion of these terms and conditions of use, in whole or in part, at any time. If we change our Terms, we will advise you by revising the “Last Updated” date at the top of this document. Your continued use of the site after any changes to these terms are posted will be considered acceptance of those changes.

Severability: If any provision of these Terms is found is found to be unenforceable or invalid under any applicable law, such enforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

2. Mobile Terms of Service

The Stiefeld mobile message service (the "Service") is operated by STF Global Commerce LLC (“Stiefeld”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Stiefeld’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Stiefeld through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Stiefeld. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18669673004 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Stiefeld mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18669673004 or email contact@stiefeld.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.