Last updated: August 31, 2025
Effective date: March 16, 2019

STIEFELD operates https://www.stiefeld.com. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. By accessing or using the Site, you agree to this Privacy Policy.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

While using our Site, we may ask you to provide certain personally identifiable information—such as your name, email address, shipping address, phone number, and billing information—that can be used to contact or identify you (“Personal Information”). We use this information only for providing and improving the Site, processing orders, marketing communications (when you’ve opted in), and customer service.

Our store is hosted on Shopify. Shopify securely processes your personal data when you visit or make a purchase, including to provide services based on your interactions with other Shopify merchants and Shopify itself. Your data may be transferred to Shopify or third parties located in other countries for these purposes. For more details, visit Shopify’s Consumer Privacy Policy.

US Customers: If you are located in a state with consumer privacy laws (such as California, Colorado, Virginia, or others), you may have the right to opt out of the “sharing” of your data or its use for targeted advertising. You can exercise this right through our Data Sharing Opt-Out page.

EEA, UK, and Switzerland Customers: If you are located in the EEA, UK, or Switzerland, we will ask for your consent before showing you personalized ads based on your interactions with our store, with other Shopify merchants, or with Shopify. You can withdraw your consent at any time using the cookie banner on our site or by visiting Shopify’s Privacy Portal to exercise your rights.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third-party services (e.g. Google Analytics) to collect, monitor, and analyze this data.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Communications

If you subscribe to our newsletter or SMS program, we may use your contact information to send you updates, promotions, cart reminders (when you’ve opted in), and other marketing materials. You can opt out of marketing emails at any time by clicking “unsubscribe,” and you can stop SMS messages by replying STOP.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

SMS Marketing & Data Use

When you opt in to receive SMS messages from Stiefeld, you provide us with your mobile phone number and consent to receive text messages about order updates, promotions, and cart reminders. We use this information solely to power our SMS program. We will never sell, rent, or otherwise share your phone number or texting consent with unaffiliated third parties.

Cart Abandonment Tracking
Stiefeld's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

Third-Party Data Sharing Exclusion
Our privacy policy may describe data sharing or sale of aggregated information to third parties, but your SMS opt-in data and texting consent are expressly excluded from any such sharing.

“The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

Location-Based Services
If we ever launch location-based SMS services (for example, “store nearby” alerts), we will clearly describe what location data is collected, how it’s used, and obtain your explicit consent before sending any location-based messages.

How to Opt Out
To stop receiving SMS messages from us at any time, reply STOP to any message. You’ll receive a confirmation text and no further SMS will be sent.

Help & Support
For assistance, reply HELP to any SMS message or email us at care@stiefeld.com.Changes To This Privacy Policy

This Privacy Policy is effective as of March 16th, 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please email us at
care@stiefeld.com or use our contact form on the Site.